Software and services for the next generation of long-distance telephony.

TeleHumana provides its customers with an integrated package of software applications and services for running a successful long-distance telephony operator and achieving competitive advantage through the use of VoIP technology. Accordingly to TeleGeographic: "Internet calling currently accounts for more than 10% of international calling traffic, with about 1.8 billion minutes worldwide, up from 9.9 billion minutes at the end of 2001."

To remain competitive on the worldwide arena of international long-distance traffic – a fast growing market - the telephony long-distance operators have to apply leading-edge VoIP technology in order to reduce its operational costs. TeleHumana provides the software platform and the services required to quickly configure, route, monitor, manage, and bill a worldwide network of VoIP gateways and gatekeepers.

Software Packages and Services

The TeleHumana management systems achieves its goal through the following software packages and services:

TeleHumana Network Operation Centre: A centralized group of skilled network engineers and operators responsible for monitoring the customer’s network and systems in a 24x7 basis. Main Activities:

Monitoring the Network; Liaison with customers, partners, and commercial guys; Support field engineers; Route Management; Maintenance of Gatekeepers; Support LAN and Internal Systems;

TeleHumana Information Systems: An integrated package of software applications that provides the following services:

Collection, mediation and billing of the long-distance calling records. Management of billing information, such as rates and area codes. Network Quality Analysis. Flexible and fast reports generation. POP costs analysis. Network Equipment Management. A centralized web interface for all the applications.

TeleHumana Routing Solution: A centralized high-performance, high-scalability, and high-availability routing server engine that was developed to work with IOS Cisco Gatekeepers using the GKTMP protocol or with other devices using a flexible XML interface, enabling: